“Personal information” means any information relating to an identified or identifiable living individual, and where applicable, an identifiable existing juristic person (like a company) as defined under the Protection of Personal Information Act 4 of 2013 (“POPIA”). Depending on who you are (e.g., a merchant, customer, cardholder, consumer, supplier or business partner) and how you interact with us (e.g., telephone, online or offline), we may collect, use, receive, store, analyze, combine, transfer or otherwise process different categories of personal information.
Below is a table reflecting the categories of personal information we may collect about you:
|Categories of Personal Information
||Which includes such information as
|Identity and account log- in information
||Full name(s), title, identity number, and your date of birth.
||Telephone number(s), physical address, country, email, and chosen billing address.
||Bank account data, credit or debit card information.
|Payments information (transactional information)
||Personal account numbers, name on credit card, a merchant’s name and identifiers, the date and amount of the transaction and other information provided by you directly or by banks or merchants.
|Usage and technical information
||IP addresses, browser type and versions, operating systems, time zone setting, geolocation information, content and pages that you access on our Website(s), Apps or Platform, and the dates and times that you visit the Website, App or Platform, paths taken.
|Credit and lending information
||Financial information (e.g., credit score) and income information (e.g., employment contract).
|Marketing and communications information
||Communication with customer service support, behavioural data (for example, collected using cookies), information about promotions, surveys, promotional campaigns and records of your decision to subscribe or to withdraw from receiving marketing materials.
We may also collect, use and/or share non-personal information or anonymized data such as statistical or demographic data.
As a principle, we do not collect any special categories of personal information about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric information). However, we may collect sensitive categories of personal information in order to provide certain services or products to you, for example, our credit or lending services and in such cases, we will ensure that such personal information is used in compliance with applicable laws.
To the extent our Websites or Apps include links to third-party websites, plug-ins and applications (including cookies, tracking technologies and widgets by third party advertisers), it is important that you understand that by clicking on those links or enabling those connections, you may allow third parties to collect or share data about you. PayU does not have oversight of these third-party websites and we are not responsible for their processing of personal information.